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At Chemistry Affinity, we strive to provide high-quality online chemistry courses and a positive learning experience. If you are not satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refunds
You may request a refund under the following conditions:
The request is made within 7 days of the original purchase date.
You have not completed more than 20% of the course content.
The request is accompanied by a valid reason for dissatisfaction.
Note: Refunds are not available for:
Courses purchased during promotional or discounted offers (unless otherwise stated)
Completed courses
Subscription-based services after the billing period has started
2. How to Request a Refund
To request a refund:
Email us at support@chemistryaffinity.com with:
Your full name
Email address used for registration
Course name
Payment details (transaction ID or order reference)
Reason for requesting a refund
Our support team will review your request within 5 business days and notify you of the outcome via email.
3. Refund Process
Approved refunds will be processed to your original method of payment within 7–10 business days after approval.
We will notify you once the refund has been initiated.
4. Course Cancellations by Us
In the rare event that Chemistry Affinity cancels a course after your enrollment and payment, you will be entitled to a full refund, which will be processed automatically within 7–10 business days.
5. Contact Us
If you have any questions or need assistance regarding our refund policy, please contact: